TERMS AND CONDITIONS

Website Terms and Conditions

By using this website you acknowledge and agree to:

Use of this website and related products (also “Goods”) and/or services shall be governed by and construed in all respects in accordance with the laws of South Africa, and subject to the exclusive jurisdiction of the South African courts.

Use of this website or any information, products or services is at the user’s own risk. Biofarm (hereafter “SaYes”) accepts no liability whatsoever relating to any loss, expense, claim or damage, whether direct, indirect or consequential, arising from the information on this website, your use of this website or any actions or transactions resulting therefrom.

SaYes makes no presentation or warranty, whether express or implied, as to the operation, integrity, availability or functionality of this website or as to the accuracy, completeness or reliability of any information obtained from this website.

SaYes also makes no warranty or representation, whether express or implied, that the products, information or files available on this website are free of viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardize the operation or content of a computer system, computer network or your hardware or software. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardize the operation or content of a computer system, computer network or your hardware or software. SaYes accepts no responsibility for any errors or omissions on this website.

SaYes may, in its sole discretion, at any time, suspend or terminate the operation of this website or any of the products or services provided in terms of this website, without prior notice.

Notwithstanding the fact that this website may refer to and/or provide links to other websites, your use of such other websites is entirely at your own risk and SaYes is not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such other website. SaYes also does not endorse, warrant or make any representations about the content, products, services, goods, security or reliability of such other websites.

All rights reserved.

 

  1. Detailed description of goods and/or services
    Sayes Pet Care is a business in the Online industry that sells pet products.
  2. Delivery policy

    Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way of email. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

  1. Export restriction (Optional)
    The offering on this website is available to South African clients only.
  2. Return and Refunds policy

The provision of goods and services by Sayes Pet Care is subject to availability. In cases of unavailability, Sayes Pet Care will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

  1. Customer Privacy policy
    Sayes Pet Care shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
  2. Payment options accepted
    Payment may be made via Visa and MasterCard.
  3. Card acquiring and security
    Card transactions will be acquired for Sayes Pet Care via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  4. Customer details separate from card details
    Customer details will be stored by Sayes Pet Care separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  5. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  6. Responsibility
    Sayes Pet Care takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  7. Country of domicile
    This website is governed by the laws of South Africa and Sayes Pet Care chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  8. Variation
    Sayes Pet Care may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  9. Company information
    This website is run by Private Company based in South Africa trading as Business Activities not restricted and with registration number 2019/437716/07 and Director.
  10. Sayes pet Care contact details
     

    Company Physical Address: 53 Markstreet, Bloemhof, P.O. Box 5, 2660

    Email: sales@sayes.co.za

     

    Telephone: 0860072937